Question 1

How do I sign in to HT Hub?

Accepted Answer

Click Sign in at the top of HT Hub. Use Google or email and password to manage your HT Hub profile and earlier public scores. The original games now play on NyzaStore; sign in there separately to save private personal bests.

Question 2

I forgot my password. How do I reset it?

Accepted Answer

On the sign-in screen, click "Forgot password?" and follow the link Firebase emails you. If the email never arrives, check spam first, then email support@hardiktrehan.com from the address tied to your account and we will reset it manually.

Question 3

How do I delete my account?

Accepted Answer

Email support@hardiktrehan.com from the email tied to your account asking us to delete it. We will remove your Firestore record, every leaderboard score with your user ID, and your Firebase Authentication entry. You will get a confirmation when it is done.

Question 4

Why am I not on the leaderboard?

Accepted Answer

The HT Hub leaderboard shows earlier public scores. New games run on NyzaStore and save private personal bests there, so they do not appear on this board. To view older HT Hub scores, sign in here and check their visibility in Settings.

Question 5

How do I delete my scores?

Accepted Answer

Open HT Hub Settings and click 'Delete my scores'. That removes earlier HT Hub leaderboard entries tied to your account. NyzaStore personal bests are separate and stay in your NyzaStore account.

Question 6

A game looks broken or my score is wrong. What now?

Accepted Answer

Email support@hardiktrehan.com with the game name, what you saw, what you expected, the browser + OS you were on, and a screenshot if you have one. The more context, the faster we can reproduce and fix.

Question 7

Where do I play chess?

Accepted Answer

Chess lives on ChessReign at chessreign.com. HT Hub keeps the game listing and chess guides; Play opens the dedicated website. Human multiplayer, computer practice, local pass-and-play and beginner lessons are free.

Question 8

Does ChessReign work on my phone?

Accepted Answer

Yes. ChessReign works in mobile browsers with tap or drag moves. Native iOS and Android apps are in development and are not yet in the stores.

Question 9

What is AI Battle Arena?

Accepted Answer

It is a free tool that runs a moderated debate between two large language models on a topic you choose. Models come from OpenAI, Google, Meta, Mistral, and DeepSeek via OpenRouter. It's for education and entertainment — don't enter private information in topics.

Question 10

Why did my battle stop mid-way?

Accepted Answer

Usually a transient OpenRouter / upstream model error, or the topic tripped a provider safety filter. Try a fresh topic phrased neutrally. If the same topic keeps failing, email support@hardiktrehan.com with the exact wording.

Question 11

Where can I stream Hardik's music?

Accepted Answer

All major platforms — Spotify, Apple Music, YouTube Music, Amazon Music, JioSaavn, and SoundCloud. Direct links live on /music and at the bottom of the homepage.

Question 12

Can I license a song or use one in my video?

Accepted Answer

Yes — reach out to contact@hardiktrehan.com with the song, the use case (YouTube, ad, film, brand, etc.), and territory. Sync licensing is handled directly.

Question 13

What data does HT Hub collect about me?

Accepted Answer

Only what is needed to sign you in and (optionally) sync your leaderboard scores: display name, email, profile photo URL (Google only), user ID, plus opted-in game scores. Full breakdown is in the Privacy Policy.

Question 14

How do I request a copy of my data, or have it corrected?

Accepted Answer

Email support@hardiktrehan.com from the email tied to your account. We honor access, correction, deletion, and portability requests under GDPR, UK GDPR, and CCPA. We typically respond within 30 days.

Question 15

Which inbox should I email?

Accepted Answer

contact@hardiktrehan.com — bookings, music collabs, press, partnerships, anything artist-side. support@hardiktrehan.com — HT Hub account & sign-in issues, games, chess, AI Battle Arena, bug reports, privacy & data requests.

Question 16

How fast do you reply?

Accepted Answer

Support: typically within 48 hours. General / bookings: 2–3 business days. Weekends and holidays may add a day. If something is genuinely urgent (security, account takeover), put URGENT in the subject and we will prioritize.

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